Generic Mitigations in Site Reliability Engineering
In incident response, every problem is unique. But that doesn’t mean that every problem requires a unique response. On the contrary, ..
Why AI DevOps Is the Next Frontier in the DevOps Revolution
The DevOps concept is now more than a decade old, but it continues to evolve. For proof, look no further than AI DevOps, a new subfield ..
IT Crisis Management: Near-Term Strategies for Long-Term Success
At the outset, the COVID-19 crisis was a boon for some project management offices (PMOs), and a disaster for others. If your PMO was lucky ..
5 Hours to 5 Minutes: Using Shift-Right Techniques to Improve Feedback Cycles
Software engineers are constantly moving jobs, and part of that has to do with the fact that they’re being tasked with meeting unrealistic ..
Understanding the Differences between Workflow Management and Incident Response
If you work in IT, development, or DevOps, it can be easy to feel like everything you do is incident response. You constantly face issues ..