Preventing Incident Severity Progression

When service degradation and service outages go from bad to worse, it’s an awful feeling. It’s bad enough that something broke in general. ..

2 months ago
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163

Best Practices for Status Pages

Status pages have become the end-users window into your team’s operations. Companies with status pages are doing the right thing for their ..

2 months ago
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189

Living in an Interrupt Driven Culture

I don’t know how the term “shaving the yak” caught on, but I’m willing to embrace it for all of its weirdness and meaning. We all spend ..

2 months ago
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199

‘Tis the Season for Technical Debt

Holidays always strike me with an equal amount of panic, leisure and fun. We casually talk about the ways that holidays impact our work ..

3 months ago
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184

What’s Next in Test Automation

There is a tendency for techies to always be looking to the next new shiny object. I’m no different. But this time when looking into the future ..

7 months ago
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553