Business Communication for Engineers
For engineers – aka techies – business communication can be difficult. Not because of the subject matter, but because of how it is communicated. ..
How Feature Flags Support Incident Response and Management
Every year I get on some technical kick. These fascinations usually end up being some sort of design pattern or process. In 2020, I’m ..
Leveraging Incident Response for Application Quality
Incident response tools are most often used for production applications. But, their benefits can extend far beyond that, well through the entire ..
Why It Should Be Service, Not Site Reliability
Making sure services, applications and infrastructure are up and running has always been a role in technical organizations. But, as application ..
Preventing Incident Severity Progression
When service degradation and service outages go from bad to worse, it’s an awful feeling. It’s bad enough that something broke in general. ..
Best Practices for Status Pages
Status pages have become the end-users window into your team’s operations. Companies with status pages are doing the right thing for their ..
Living in an Interrupt Driven Culture
I don’t know how the term “shaving the yak” caught on, but I’m willing to embrace it for all of its weirdness and meaning. We all spend ..
How Bulkhead and Sidecar Patterns Support Incident Response
How you build your application absolutely impacts the lives of those in charge of supporting it. This isn’t a correlation we generally ..
‘Tis the Season for Technical Debt
Holidays always strike me with an equal amount of panic, leisure and fun. We casually talk about the ways that holidays impact our work ..
IT Alerting From One-to-Many to One-to-Right
Remember the WUPHF app from “The Office” Season 7 Ep 9? With the advent of notifications, for a long time, it seemed like the best path ..
What’s Next in Test Automation
There is a tendency for techies to always be looking to the next new shiny object. I’m no different. But this time when looking into the future ..
How to Shift Testing “Left” and “Right” at the Same Time
In a certain sense, there is a paradox inherent in software testing within a DevOps organization. On the one hand, DevOps emphasizes the importance ..
Get Your C-Suite to Care About Quality
The technical details of building automation and implementing better application quality practices are not always the most difficult aspects ..
Why Workload Security Is Not Just for IT Anymore
Once upon a time, workload security (which means making sure an application and its environment are configured and deployed securely) was something ..
How IT Engineers Can Learn DataOps
To seasoned IT engineers, DataOps may not sound very difficult. After all, if you work in IT, you know all about managing databases, provisioning ..
Yes, Containers Can Improve Software Testing Too
Docker containers have become massively popular in recent years, due in large part to their promise to make it possible to “build ..
5 benefits to Run Elastic Stack in the Cloud
What is the Elastic Stack? Elasticsearch, Logstash, and Kibana — the trio better known as Elastic Stack (or ELK, if you prefer a term ..
CNCF Launches Cloud Native Network Functions (CNF) Testbed
Open source initiative validates the benefits of telcos running ONAP network functions on Kubernetes BARCELONA, February 25, 2019 – Mobile ..
Key Metrics for Monitoring Clickhouse
If you keep up-to-date with the latest developments in the world of databases, you are probably familiar with ClickHouse, a columnar database ..
The What and Why of a Unified Security Strategy
These days, you have no shortage of options and strategies to choose from when deploying an application. From bare-metal servers to local ..