The Modern Incident Response Team Roles
The last few years have seen significant shifts in how engineering organizations address operations problems. Fifteen or so years ago, the function ..
The last few years have seen significant shifts in how engineering organizations address operations problems. Fifteen or so years ago, the function ..
If you work in IT Ops, SRE, or DevOps, you don’t need to be told that every second counts in incident response. You already know that. ..
This post was originally published on The New Stack. When something goes wrong in your production environment, you want your best and brightest ..
Without question, the landscape of application development has shifted significantly in the last 10 to 15 years. During that time, software ..
If you work in IT, development, or DevOps, it can be easy to feel like everything you do is incident response. You constantly face issues ..
It’s easy to talk about the importance of real-time communication when responding to an incident. It’s harder to implement real-time ..
Cloud has given way to cloud-native computing over the past decade. The sweeping changes at every layer of the application stack have had a bearing ..
Remember when incident response involved receiving notifications via physical pagers when something went wrong? Unless you’ve worked in IT for a number ..
The discussion about incident management tends to focus on what happens in real-time, when an incident is actually occurring. To a degree, ..
wo categories a software organization should always strive to improve in are application quality and incident response. Data analysis ..
The typical path for a growing software development organization involves, by definition, growth. In this context, this likely means providing ..
If the IT industry were a religion, ITIL would be its sacred text – or at least one of them. Like a sacred text, ITIL lays out the concepts ..
Every year I get on some technical kick. These fascinations usually end up being some sort of design pattern or process. In 2020, I’m ..
Incident response tools are most often used for production applications. But, their benefits can extend far beyond that, well through the entire ..
When service degradation and service outages go from bad to worse, it’s an awful feeling. It’s bad enough that something broke in general. ..
In a simpler world, incident response notifications would be a one-size-fits-all type of item. You could deliver the same notification to everyone ..
The typical path for a growing software development organization involves, by definition, growth. In this context, this likely means providing ..