IT Crisis Management: Near-Term Strategies for Long-Term Success
At the outset, the COVID-19 crisis was a boon for some project management offices (PMOs), and a disaster for others. If your PMO was lucky ..
Getting Value Out of the IT Operations Big Data Gold Mine
Detect and isolate operational issues, then prescribe and predict with the help of CA Digital Operational Intelligence “How much data ..
Service Maps: Better Line of Sight & Faster User Impact Analysis For Your IT Services
Every IT resource in your environment participates in an IT service that serves internal and external users in your organization. An IT service ..