Stuff breaks, it’s inevitable. People make mistakes, technology breaks down, and processes aren’t infallible. But, when incidents happen, ..
In a perfect world, you would instantly fix your application every time a relevant CVE (Common Vulnerability and Exposure) was issued. (In an even ..
What if there was a way to deploy a new feature into production but not actually turn it on until you’re ready? Well, there is. These ..
The discussion about incident management tends to focus on what happens in real-time, when an incident is actually occurring. To a degree, ..
One aspect critical to a development organization’s application quality is the implementation of a high-functioning incident response ..
wo categories a software organization should always strive to improve in are application quality and incident response. Data analysis ..
The typical path for a growing software development organization involves, by definition, growth. In this context, this likely means providing ..
The connection between an application and SQL database raises some interesting and complicated challenges when the time comes to update ..
If the IT industry were a religion, ITIL would be its sacred text – or at least one of them. Like a sacred text, ITIL lays out the concepts ..
Incident response tools are most often used for production applications. But, their benefits can extend far beyond that, well through the entire ..
Making sure services, applications and infrastructure are up and running has always been a role in technical organizations. But, as application ..
Managing source code with a defined method is one vital aspect of implementing an effective organizational application development lifecycle. ..
When service degradation and service outages go from bad to worse, it’s an awful feeling. It’s bad enough that something broke in general. ..
Status pages have become the end-users window into your team’s operations. Companies with status pages are doing the right thing for their ..
Automation, automation, automation. If Steve Ballmer were doing his developers dance today, instead of in 2001, those are probably the words ..
I don’t know how the term “shaving the yak” caught on, but I’m willing to embrace it for all of its weirdness and meaning. We all spend ..
How you build your application absolutely impacts the lives of those in charge of supporting it. This isn’t a correlation we generally ..
Most discussions about the merits of Docker Swarm vs. Kubernetes focus on large-scale deployments. But, what if you’re running your containerized ..
At first glance, storing Kubernetes secrets seems simple enough. Kubernetes stores them automatically in etcd, a key-value store. And, Kubernetes can ..